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Shipping Policy

Domestic Shipping

Original Artwork

  • All original art is shipped within 7 days of ordering.

  • Our shipping and handling pricing varies depending on the Size of the Artwork piece you purchase. If we are able to deliver it locally (within 20 miles), we will charge a flat fee of $20.

  • We ship free on orders over $2,500. 

 

Art Prints

  • All art prints are printed on demand, therefore, please allow up to 5 business days of printing and packing time before artwork is shipped out.

  • Additional shipping time begins after this production time, and can be 5-7 business days for domestic ground services (within lower 48).

  • If you need something more urgently than this, please first reach out at wes@bmwthornart.com instead of placing your order and we will see what we can do for you.

  • Orders are shipped on business days only (Monday-­­Friday). We are not responsible for refunding the cost of shipping due to postal service delays.

 

International Shipping

  • Available to certain locations and is limited to standard artwork sizes only.

  • We have worked very hard so we can now ship artwork across the globe. All artwork is made one at a time to ensure high quality work. Most of our products ship within 1-2 weeks with tracking numbers and arrive in about 7-25 business days depending on your location. Some items will arrive even sooner! During peak seasons, this timeframe may be extended.

  • We use a variety of carriers including, but not limited to: USPS, FedEx, DHL, etc. Please make an inquiry to our email (wes@bmwthornart.com) below to see if we ship to your location. Shipping and handling times will vary by location.

  • Please allow 10­ to 25 days for your international package to be delivered. 

International Shipping Notice:

All international orders are shipped under DDU (Delivered Duty Unpaid) terms. This means buyers are responsible for any applicable customs duties, import taxes, or fees upon delivery, as required by their country’s customs regulations. These charges are not included in the item price or shipping cost. Please check with your local customs office for more information before placing your order.

 

Tracking Number

Once your order has shipped, you will get an email with the tracking number. If you do not see it, please check your spam or junk folder. If you are still unable to find your tracking number, please contact us so we can help you right away!

 

For questions regarding shipping to your location, please contact us at wes@bmwthornart.com.

 

Address Changes

If you provided us with an incorrect or incomplete address upon checkout, please notify us as soon as possible at wes@bmwthornart.com. This includes out­­-of-date addresses on PayPal accounts. If you fail to notify us of an address change prior to the shipment of your order, you will be responsible for any additional shipping costs. Once the original package is returned to us and the additional shipping costs have been received, we will reship your order.

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